Shipping & returns
We keep shipping simple: every order is delivered free of charge, and returning something is easy too. On this page you will find exactly how it works.
Free delivery
We do not charge shipping costs. Whatever you order and wherever you live in the Netherlands or Belgium, delivery is always free. Your order is shipped with PostNL. On the day your parcel leaves our warehouse, you receive an email with your track and trace link and the time window in which PostNL expects to deliver it.
Returns
Not completely happy with your jeans? You can return items from your order. We charge a small fee of €3.99 for the return label. We do this to keep our free shipping sustainable and to prevent abuse of our service. Returns are handled by PostNL in both the Netherlands and Belgium: once you have paid for the label, we email it to you together with the PostNL point nearest to you.
You can register your return in a few clicks on our returns page.
Received something incorrect?
Did we get it wrong? If an item is faulty, not correctly produced or not what you ordered (for example a wrong size), the return label is of course free of charge. Contact us and we will sort it out.